SUPPORT ADMINISTRATION

Member Support

Review member requests, record private responses, assign ownership, and archive completed tickets.

Connect to load the live Labyrinth records.

Members—
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MEMBER SUPPORT

Private requests & resolutions

Review member concerns, record a staff response, assign ownership, and close completed requests.

Support desk

Active ticket queue

Replies entered here are visible to the member. Setting a ticket to Closed moves it into the archive below.

CLOSED ARCHIVE

Closed tickets

Recall a closed request when more work is needed, or permanently delete it when the record is no longer required.

0 closed tickets